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ITAD Glossary
What is reverse logistics?
In ITAD, reverse logistics is the process of moving equipment back from users, offices or data centers to a processing facility for repair, resale, redeployment or recycling. It includes packaging, transport, tracking and receiving, often for devices spread across many locations or remote employees.
Reverse logistics
Why it matters for IT and security teams
Devices damaged in transit lose resale value, lost devices create data risk, and batteries carry shipping rules. A planned return process protects all three.
Reverse logistics
How it works
- Return kits or scheduled pickups.
- Packaging that protects devices and meets battery shipping rules.
- Tracking from each location to the facility.
- Serialized receiving and triage for repair, resale or recycling.
Reverse logistics
How HOBI handles it
HOBI manages reverse logistics for IT and mobile assets, including return kits and device retrieval from remote employees.
Questions
Frequently asked questions
How is reverse logistics different from ITAD?
Reverse logistics moves the equipment. ITAD covers everything after it arrives, including data destruction, resale and recycling.
How do companies get devices back from remote employees?
Usually with prepaid return kits or scheduled pickups, tracked to each employee.
Are there special rules for shipping batteries?
Yes. Lithium batteries, and damaged ones in particular, must be packaged under DOT rules.
Keep learning
Related terms and services
Need help retiring IT equipment?
Talk to HOBI about secure data destruction, value recovery and certified recycling, or call 877-814-2620.