The ITAD industry is changing, including new business facets and traditional ITAD service offerings. The new facets are referred to as value-added ITAD, or vITAD, a term pioneered by HOBI to describe the changing industry landscape. This new generation of ITAD services augments core ITAD services that help clients adapt to industry changes. Value-added services like remote management, ESG reporting, ERP integration, and donations programs help clients navigate the obstacles of these recent changes, and help ITAD enterprises continue to provide IT asset disposition services to clients.
Remote Management
The most notable change in the industry within the last five years is the number of remote workers. After the pandemic, many businesses chose to continue working remotely, which resulted in the need for remote management. Many clients are now remote and require specialized services that support a remote work environment. HOBI specifically provides support for remote workers via our remote box program, which offers strategies for the safe and quick collection, evaluation, and redeployment of equipment on behalf of our clients. Remote management enables clients to receive end-of-use care for retired IT assets, whether \ in-office or remote.
ESG Reporting
ESG reporting has become more popular in the vITAD era to provide more transparency and accountability to clients. ESG represents a company’s environmental, social, and governance policies. More businesses are becoming aware of environmental needs and striving to reduce their carbon footprint. ESG helps companies seeking to connect with other environmentally-conscious businesses, and partnering with a vITAD provider will alert clients of the company’s stand on environmental policies.
ERP Integration
Another beneficial vITAD service is ERP integration. ERP systems are an enterprise’s organizational method used for many things, including supply chain management, order management, procurement, and analytics. ERP integration connects your ERP system with other on-premise and cloud applications a business uses, enabling the ERP system and the other apps to stay in sync. This helps employees collaborate and communicate more effectively in a world dominated by digital communication and can also improve client portal communication as well.
The ITAD industry is changing, and these value-added services help provide clients with top-tier ITAD needs, whether they are in-office or working remotely. vITAD also provides ITAD partners with enterprise benefits that elevate environmental policies and enhance employee communication.
For more information about our vITAD services, call 817-814-2620 or contact HOBI at sales@hobi.com.