The ITAD industry has undergone many changes in recent years, adding new facets of the business, including remote management, ESG reporting, ERP integration, re-imaging and redeployment, license retirement, and more. Clients’ needs have evolved, and these new facets help traditional ITAD vendors adapt to a more sophisticated industry landscape. As an augmentation of core ITAD service offerings, these value-added IT asset disposition services mark a significant change in industry standards, in a term HOBI pioneered as vITAD.
Remote Management
Out of all the vITAD services, remote management became the most necessary several years ago when the pandemic peaked, and many companies were working remotely. Although the world has returned to normal, companies with remote workforces still need disposition services, and remote management helps accommodate remote clients. HOBI developed the Remote Box Program to help navigate the hurdles for companies with a remote workforce and still offer remote ITAD services like:
- Equipment retirement and rollout support
- Boxes, labels, and courier service available
- Manage each return with concise and careful instructions for return
- Quick and accurate reporting on all returned assets
- Data erasure reporting guaranteed
- Redeployment support available
ESG Reporting
Another popular vITAD service is ESG reporting, which provides transparency and accountability in three focus areas. ESG refers to company policies and performance on environmental, social, and governance topics. The business world is becoming more environmentally aware, and ESG reporting helps companies improve sustainability practices while providing services to their community and maintaining legislative compliance. ESG is accomplished in many ways in the ITAD space through electronics recycling, data security, and certifications.
ERP Integration
ERP systems are an enterprise’s organizational method. They are used for many things, including supply chain management, order management, procurement, and analytics. ERP integration connects your ERP system with other on-premise and cloud applications your business uses, enabling your ERP system and the other apps to stay in sync. This helps employees collaborate and communicate more effectively in a world dominated by digital communication.
Re-Imaging & Redeployment
Asset redeployment and re-imaging play a significant role in achieving social ESG criteria and maximizing the value of retired IT assets. Redeployment maximizes the value of old IT assets and saves budget funds by utilizing assets already in storage rather than purchasing new items the enterprise may possess.
License Retirement
When IT assets are retired, software licenses are too. License termination occurs before data erasure, during the audit process, and before the licenses are rolled over to new devices. The retirement process consists of a software system phaseout, aiming to end the existence of a software system entirely. The software is removed from regular usage, and any leftover relevant parts are migrated to another system. License retirement offers several benefits to an enterprise, such as cost reduction and eliminating outdated information.