Reverse Logistics

HOBI International, Inc. provides premier reverse logistics services designed to simplify and streamline the return, recovery, and movement of technology assets across their entire lifecycle. Our dedicated, full-time in-house logistics team manages every detail — from secure pickup and transportation to triage, data sanitization, and final destination — ensuring assets are handled efficiently, compliantly, and sustainably. By integrating logistics expertise with our broader IT asset disposition (ITAD) solutions, HOBI helps clients reduce costs, minimize risk, and maintain full visibility and control over every device from deployment to end-of-life.

Customized Logistics Solutions:
Tailored services for every scale and type of asset

Understanding the challenges associated with managing diverse asset types from various locations, HOBI developed a system to minimize costs and confusion. By strategically utilizing our facilities in Chicago, Dallas, and Phoenix, we optimize the receipt and processing of equipment. Our established relationships with various subcontractors ensure that all equipment relocation and transportation issues are addressed cost-effectively.

Our client support team specializes in tailoring reverse logistics solutions to meet the unique needs of our clients, ranging from enterprise data centers and desktop-level deployments to distributed cellular assets. Our services are designed to reflect the diverse requirements of our clients, including pick, wrap, pack, and ship services for desktop and enterprise hardware, as well as collection boxes and mailbag programs for tablets and cellular assets. We also offer full chain-of-custody moves, ensuring the material remains with the same driver or within the same system throughout the transport, eliminating cross-docking.

Comprehensive Security Measures: Ensuring data and asset protection every step of the way

HOBI takes security and compliance seriously. Our subcontractors for logistics services undergo thorough vetting at corporate and employee levels, including NTSB safety records, corporate financial performance, enforcement history, background checks, and citizenship verification. This rigorous approach extends to our chain-of-custody shipments, where random examinations of carriers’ packaging and shipping procedures are conducted to prevent equipment tampering.

Adhering to our R2v3 certification standard, HOBI’s logistics process exemplifies our commitment to environmental sustainability and data security. We are dedicated to providing customized logistics solutions that meet and exceed our clients’ expectations.

Frequently Asked Questions

What is reverse logistics?

Reverse logistics is the process of handling returned, retired, or end-of-life technology assets by collecting, transporting, and managing them for refurbishment, resale, recycling, or disposal with full chain-of-custody.

Why is reverse logistics important for ITAD?

Reverse logistics ensures your devices don’t sit idle in storage. It accelerates remarketing, supports data security, minimizes costs, and improves ESG reporting by streamlining how assets move back through your lifecycle.

What processes are included in a robust reverse logistics program?

A quality reverse logistics program includes device pickup scheduling, secure transportation, triage and diagnostics, data erasure or destruction, repair or refurbishment, and final redistribution or recycling.

How does HOBI’s reverse logistics model reduce cost and risk?

HOBI’s reverse logistics model uses optimized routing, secure handling, and integrated ITAD workflows to reduce storage fees, prevent data exposures, and enhance resale recovery yields on retired assets.

How do you choose a reverse logistics partner?

Look for a partner with deep experience in IT asset disposition (ITAD), industry-recognized certifications like R2v3 and NAID AAA, strong reporting capabilities, scalable operations, and a proven commitment to secure, sustainable handling of electronic assets throughout the reverse logistics process.

Sustainable Practices, Global Impact

Committing to environmentally responsible reverse logistics.

Let HOBI be your partner in navigating the complexities of reverse logistics, ensuring a seamless, secure, and cost-effective process. Our experienced team delivers complete visibility, compliance, and control from pickup to final disposition, helping you recover value, reduce risk, and achieve your sustainability and ITAD goals.