Mobile has become a mainstream tool for the vast majority of enterprise workers. Over the past three to four years, instead of being viewed as an emerging technology, it’s basically made the transition to a mature solution that’s been almost universally accepted. But mobile still has its challenges.
The diversity of devices, unequal security capabilities, user ownership and relatively short lifecycles often make it difficult for IT to cope. Mobile Device Management (MDM) and Enterprise Mobile Management (EMM) suites have been deployed by most organizations to manage the mobile device and workforce. But some experts believe that traditional mobile management is dead and there is a new era of device management coming that enterprises should be preparing for.
EMM/UEM will push forward
Going with the flow of emerging technology, mobile management will likely migrate towards full-blown Unified Endpoint Management (UEM) suites that accommodate the large variety of enterprise assets. This includes everything from PCs and mobile to Enterprise of Things (EoT) devices. Vendors have already begun to move in this direction, but a majority of businesses are still hovering in the mobility space. Experts say within the new two to three years, a majority of enterprises will migrate towards a UEM approach by minimizing the overlap between mobile and PC management solutions.
AI will boost efficiency
With the direction technology is taking, within the next few years it will be nearly impossible to manage and secure solutions for the vast variety of enterprise assets without integrating the use of artificial intelligence (AI). This would be a necessary move to protect and defend additional endpoint devices while also relieving the increasing burden on IT by taking away some of the complex management. Companies need to evaluate new solutions not only based on management capability, but also on the burden on IT, which AI will help to reduce substantially.
Adding security capabilities
In the long run, it will be near impossible for EMM/UEM vendors to offer a viable solution to endpoint management without having a strong capability in also securing those endpoints. This means that the there will likely be an increase in acquisitions by UEM vendors acquiring security products, as well as new-age security vendors increasing their capabilities in management by acquiring more traditional UE, solutions especially emphasizing security functions. This will require enterprises to consider how best to select a composite security/management vendor going forward, but this task will be made easier by the continuing shift towards cloud-based SaaS solutions that have less of a burden in making changes of capabilities/components, and even lowers the burden in changing vendors.
Here’s what this means for you. If your company currently runs an MDM/EMM solution, or even if it’s already migrated to a UEM product, be prepared for some big changes to take place over the next two to three years. You need to start planning now for how your enterprise is going to make the shift towards a new age of endpoint management. Products and/or vendors you currently have in place may become obsolete.