Many things have changed over the years, including the way society shops. Especially since the pandemic, there has been a major increase in online shopping. Because stores were closed people bought almost everything online, a method that has continued due to the lingering pandemic and convenience. Direct-to-consumer online platforms such as Amazon, eBay, Back Market and Mercado Libre have become extremely popular in recent years, however, there are many pitfalls of selling returned and refurbished merchandise online.
Among such obstacles are increased competition, customer personalization, and product differentiation. Perhaps the most significant pitfall is the gap between the worldwide direct-to-consumer selling platforms and the traditional processing mechanism in the reverse logistics (RL) channels.
For every obstacle there is a solution. D2C+, a company specializing in refurbished mobile devices and other consumer electronics provides a broad market presence through integration with top tier direct-to-consumer marketing platforms like Channel Advisors and SKU Vault. D2C+ also provides automatic testing and integration for devices with tools such as PhoneCheck, data wipe and enterprise diagnostics for iOS and Android devices. In addition, D2C+ provides global views of best pricing for consumer electronics (CE devices).
When purchasing used merchandise, there are three things customers search for: device operability and functionality; the condition of the device; and cost. Nobody wants a beat up device when the newest devices are always trending, even when purchasing used electronics. A common fear of purchasing used goods (especially electronics) is whether or not it will function properly. D2C+ provides consistent quality physically and cosmetically, as well as proper pricing models to leverage global markets, ensuring customer satisfaction with used products.
What sets D2C+ apart from other used consumer electronics retailers is the removal of pain points in the process. D2C+ provides white-glove customer service for clients and consumers. If you are searching for a partner that can help liquidate your consumer electronics inventory, contact D2C+ for more information.