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When it comes to technology, there may be nothing worse than being unable to login to an account due to the wrong password. You’ve just been denied access to an important account after a failed login attempt, and gritted your teeth through the lengthy reset process, only to slowly fill with rage when you’re told it cannot be the same as your previous password. It happens to us all, and whether or not you’ve forgotten the password or it’s been changed for whatever reason, sometimes there’s a reason for the madness.
Problem: Passwords are a little like socks, you’ve got dozens of them and some match with certain accounts, and others are unfamiliar altogether. Some are rejected for no reason, and others work for several accounts. Lost or incorrect passwords are usually the culprit, however, there are several possibilities that could be the reason you’re locked out.
Solution: There are several things that may be preventing you from logging into an account. Sometimes, it’s as simple as a single letter being wrong or a symbol left out. If available, try clicking the “show password” button before typing in your password. This switches the little dots to characters so you can actually see what you’re typing and be absolutely certain it’s correct. Another thing to check is your caps lock. If your caps lock button light is glowing that means the caps lock is on and your password is being read incorrectly as a result.
Some account passwords will expire after a long period of inactivity, so it’s important to keep up with dates and make sure your passwords don’t accidentally expire. Check your email or spam folders for password update notifications you may have missed or forgotten about.
Sometimes, much like iPhones, if too many failed attempts at a login occur, your account will be locked until the password is reset. If you are unsuccessful on your first attempt, but you’re certain it’s the right password, someone else may have tried to login before you. If you’ve been hacked, or someone has attempted to hack into your account, it’s wise to reset your password. Most websites will send you a notification of some sort to let you know someone has tried to access your account, but if not every app or website will have high security.
There are some ways to prevent future login failure, as frustrating as it is.
- First, keep a small notebook specifically for keeping up with passwords.
- Set strong passwords that make hacking into your account more difficult by avoiding the use of birthdates, anniversaries or other important dates that may be accessed online.
- Set personal security questions that only you know the answer to, or that would be difficult for a stranger to guess. Avoid questions like your mother’s maiden name, or your childhood dog’s name, or any questions that could easily be found online as well.
- Keep personal information off of social media to prevent hackers from gaining access to security question answers or information that might contribute to them guessing your password.
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