Reverse logistics is one of the fastest developing areas of the logistics industry that is facing continuous changes in its scope and significance. The reverse logistics industry involves activities aimed at reuse and recycling efforts and covers a wide variety of subjects and industries including electronic waste. As a result of globalization, businesses have faced…
As online retail continues to grow. So does the need for better reverse logistics to handle the influx of customer return. A recent report from Cerasis, a leading transportation management company, found the costs of reverse logistics exceed $750 billion per year, with up to 30 percent of all products ordered online being returned. While…
With rising e-commerce sales come a higher percentage of returns, presenting a challenge for shippers and haulers to ensure there is sufficient capacity and properly located fulfillment centers to handle reverse logistics. The National Retail Federation estimated consumers returned 13% of purchases during the most recent holiday season. The latest “UPS Pulse of the Online…