Tim Baxter, COO and president of Samsung, announced the company will reveal the cause of the massive Galaxy Note 7 malfunction soon. Baxter took time at the company’s CES booth to explain Samsung is working with third-party experts to “understand what happened, and to make sure it does not happen again.”
Samsung’s exploding batteries led to the recall of 2.5 million Galaxy Note 7 devices and may cost up to $5.3 million. Since the mass recall of these devices, Samsung has worked with experts to identify where the device’s design went wrong.
Samsung did not showcase any future mobile device developments at their CES booth, but BusinessKorea indicates they will continue their Note branding with a device in the second half of 2017.