IT asset management (ITAM) is continually evolving in relation to changes in the market. This means that IT asset managers are constantly taking on new areas of expertise and having to reconstruct their management operations. And following the introduction of cloud computing, the cloud space has pushed the ITAM process towards a public domain platform where automated services perform and regulate all examinations and routine checks. But with the rise in BYOD programs, IT encompasses more than just its own assets. Therefore, IT asset managers must establish hybrid systems that will leverage automated asset tracking methods within the domains while tracking usage and flow of data in the cloud, a task that is best done manually.
Even with numerous changes to the industry, ITAM operations remain a crucial element in financial stewardship. Which is why organizations are gradually moving from a data center domain to a cloud computing domain. However, public cloud services that are left unmonitored can result in costly mistakes. And given the complexities of BYOD, where IT often encompasses employee, partner and a variety of other endpoint devices, most asset managers prefer to manually track location, usage and performance, as they want to have access to information pertaining to the entire environment in order to make informed decisions.
However, manual review does leave ITAM operations vulnerable to functionality and operational issues where as full automation can ensure the complete business process is being properly managed and completed. This is why recorded audit logs are an excellent hybrid solution between manual and automated management. Through the use of these audit logs, IT asset managers can have the efficiency of automation while still retaining the ability to review the data when necessary for maximum assurance.
While cloud computing systems have been a very popular option among asset management operations, ITAM is just as relevant as it has ever been. However, ITAM now reflects modern concerns and is less about calculating assets and more about security, safety, and compliance.