The series of high-profile data hacks continues this week with millions of personal records being accessed by an unauthorized source through Experian. Two weeks ago, an information breach at Experian exposed 15 million T-Mobile customers’ information. Experian and T-Mobile announced this breach yesterday.
This breach accessed two years of customer information, including credit applications Experian processed for T-Mobile. T-Mobile has paired with Experian as a credit check vendor. An Experian representative explained the hacker acquired two years of information regarding credit checks and mobile refinancing applications.
The information compromised from this breach include customers’ names, addresses and personal identification, including social security numbers and driver’s license numbers. The encryption method for this sensitive information was also compromised. Experian has launched a forensic investigation to find the source of this breach.
This breach shows data breaches not only affect internal company processes, but external as well. Compromised customer information leads to reputational damage that may take years to reverse.