Apple officially released its Support app in the U.S. this Wednesday. The app was previously available exclusively in the Netherlands. The personalized app uses information from iCloud to provide information and services that correspond with which devices the user owns. Users are able to view support documents, troubleshooting conversations and schedule Apple store appointments and…
According to U.S. government statistics, ransomware has increased 300 percent within the past year. Daily ransomware attacks increased from 1,000 to 4,000 between 2015 and 2016, and the number of attacks is not expected to diminish in the future. Ransomware is a form of malware that steals valuable data from a user and will only…
CNET recently reported Facebook buys credentials hackers sell on the black market. While this practice may seem unorthodox, Alex Stamos, Facebook’s Chief Security Officer, claims these purchases are for Facebook’s overall security effort. Credential theft is the number one cause of account and information hacking. Using the same username and password combination is a common…
Samsung’s Galaxy Note 7 devices have continued to make headlines this fall because of large-scale device malfunctions. Multiple reports of devices exploding and catching fire led to battery charge capping, and eventual recall of all Galaxy Note 7 devices. What caused the device fires is still unclear, but many industry experts think hasty construction of…
Here is a recap of the HOBI blog for the week of 12/5-12/9 Apple reports iPhone 6S battery malfunction is more widespread than expected Apple recently initiated a trade-in program for malfunctioning iPhone 6S devices. The program served as a response to multiple reports of iPhone 6S and 6S Plus devices shutting down without warning.…
Apple recently initiated a trade-in program for malfunctioning iPhone 6S devices. The program served as a response to multiple reports of iPhone 6S and 6S Plus devices shutting down without warning. Apple initially indicated the affected devices were manufactured between September and October of 2015, but now the company thinks the malfunction may be more…